Privacy Policy

GrowthLink Tax Filings ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our tax filing services, or interact with us in any way.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. We encourage you to read this document carefully to understand our practices regarding your personal data and how we will treat it.

This Privacy Policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events (collectively, the "Services").

We collect several types of information from and about users of our Services, including:

2.1 Personal Information

Personal information is data that can be used to identify you individually. This may include:

• Full name
• Contact information (email address, phone number, physical address)
• Government-issued identification numbers (PAN, Aadhaar, etc.)
• Date of birth
• Financial information (bank account details, income details, investment information)
• Employment information
• Tax filing history

2.2 Non-Personal Information

We also collect non-personal information that does not directly identify you but helps us improve our services:

• Browser type and version
• Operating system
• IP address
• Device information
• Usage patterns and preferences
• Referring website addresses

2.3 Collection Methods

We collect information through various methods:

• Direct Collection: Information you provide when creating an account, filling out forms, uploading documents, or communicating with us.
• Automated Collection: Information collected automatically through cookies, web beacons, and similar technologies when you use our website or services.
• Third-Party Sources: Information we may receive from business partners, service providers, or publicly available sources.

We use the information we collect for various purposes, including:

3.1 Service Provision

• Processing and filing your tax returns
• Providing customer support and assistance
• Facilitating transactions and payments
• Verifying your identity
• Managing your account and preferences

3.2 Service Improvement

• Analyzing usage patterns to enhance user experience
• Developing new features and services
• Troubleshooting issues and debugging
• Conducting research and analysis

3.3 Communication

• Sending important service notifications and updates
• Providing tax-related information and reminders
• Responding to your inquiries and requests
• Sending promotional materials and newsletters (with your consent)

3.4 Legal and Regulatory Compliance

• Complying with legal obligations and regulatory requirements
• Preventing fraud and unauthorized access
• Enforcing our terms of service
• Protecting our rights, property, and safety

We implement a variety of security measures to maintain the safety of your personal information:

4.1 Technical Safeguards

• Encryption: We use 256-bit encryption to protect data transmission between your device and our servers.
• Secure Hosting: Our systems are hosted in secure, ISO 27001 certified data centers with physical and environmental controls.
• Firewalls and Intrusion Detection: We employ advanced firewalls and intrusion detection systems to prevent unauthorized access.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing.

4.2 Administrative Controls

• Access Limitations: Employee access to personal data is restricted on a need-to-know basis.
• Staff Training: Our team undergoes regular privacy and security training.
• Confidentiality Agreements: All employees and contractors are bound by confidentiality obligations.

4.3 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information
• Applicable legal requirements (such as tax record retention periods)

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Services.

5.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

5.2 Types of Cookies We Use

• Essential Cookies: Required for the operation of our website and services. They enable basic functions like page navigation and access to secure areas.
• Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functionality Cookies: Allow the website to remember choices you make and provide enhanced, personalized features.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of advertising campaigns.

5.3 Cookie Management

You can control and manage cookies in various ways:

• Most web browsers allow you to manage your cookie preferences through their settings.
• You can typically delete existing cookies, allow or block all cookies, and set preferences for certain websites.
• Please note that restricting cookies may impact your experience on our website, as some features may not function properly.

5.4 Other Tracking Technologies

In addition to cookies, we may use web beacons, pixels, and similar technologies for similar purposes. These technologies may be used in email messages to track open rates and in conjunction with cookies to understand how users interact with our website and communications.

We respect your rights regarding your personal information. You have the following rights concerning the data we hold about you:

6.1 Access and Information

You have the right to request information about the personal data we hold about you and obtain a copy of this information.

6.2 Correction and Update

You can request correction of inaccurate or incomplete personal information concerning you.

6.3 Deletion

You have the right to request the deletion of your personal data when:

• The data is no longer necessary for the purposes for which it was collected
• You withdraw consent (where processing is based on consent)
• You object to the processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Please note that we may need to retain certain information for legal or administrative purposes, such as record keeping, compliance with tax laws, or to complete transactions.

6.4 Restriction of Processing

You can request restriction of processing of your personal data under certain circumstances, such as when you contest the accuracy of the data or when you have objected to processing.

6.5 Data Portability

Where technically feasible, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit this data to another service provider.

6.6 Objection

You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on our legitimate interests.

6.7 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section. We will respond to your request within 30 days. We may need to verify your identity before fulfilling your request.

We may share your information with third parties in certain circumstances:

7.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Cloud hosting providers
• Customer support services
• Analytics providers
• Email service providers

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

7.2 Legal Requirements

We may disclose your information when required by law, such as in response to:

• Court orders or legal process
• Government requests or investigations
• Requirements from tax authorities
• Protection against fraud, legal liability, or rights violations

7.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

7.4 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

7.5 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

GrowthLink Tax Filings is committed to complying with all applicable Indian laws and regulations regarding data protection and privacy, including:

8.1 Information Technology Act, 2000

We adhere to the provisions of the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which govern the collection, use, and protection of sensitive personal data or information in India.

8.2 Income Tax Act, 1961

As a tax filing service provider, we comply with the relevant provisions of the Income Tax Act, 1961, regarding the handling of taxpayer information and confidentiality requirements.

8.3 Future Data Protection Laws

We are monitoring developments related to the proposed Personal Data Protection Bill and will update our practices as necessary to comply with new data protection laws when enacted.

8.4 Cross-Border Data Transfers

If we transfer your personal data outside of India, we will ensure that such transfers are made in compliance with applicable Indian laws and regulations, and that appropriate safeguards are in place to protect your information.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws and regulations. When we make changes, we will:

• Update the "Last Updated" date at the top of this Privacy Policy
• Post the revised Privacy Policy on our website
• Notify you of material changes via email (if we have your email address) or through a notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will make every effort to respond to your inquiry promptly and address your concerns thoroughly.